Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Solvi Relixa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://solvirelixa.pro (the "Website") or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

This information may include:

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. We use the following types of cookies:

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Website and delivering services, including:

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information when required by law or in response to valid legal requests, including:

4.3 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction

You may request correction of inaccurate or incomplete personal information.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.4 Restriction

You may request restriction of processing of your personal information in certain circumstances.

6.5 Objection

You have the right to object to processing of your personal information based on legitimate interests.

6.6 Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

6.7 Marketing Communications

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 11.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. When we transfer information internationally, we ensure appropriate safeguards are in place, including:

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Your continued use of our Website and services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Information

Solvi Relixa

Apt. 435 9 Alfredo Copse West Anahiberg
Coimbra, 2912
Portugal

Phone: +9602858318710

Email: [email protected]

Registration Number: 53719000

13. Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Your privacy is important to us. If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.